Bill Pay Upgrade

Consumer member

1. From the Bill Pay dashboard on the right side, select Add Billers or use the Search bar.

1. Type the Biller's name. If the Biller is already in our database, it will appear in the list.
2. Select the Biller and click continue. If not, select Add Biller.
3. Add account details by entering the account number found on your bill or statement, confirm the account number, and the biller's zip code. Click continue. A confirmation screen will appear with the Biller's name and the last four digits of the account number, along with the Biller's address. Review your biller’s information for accuracy, then click Add Biller.

Business member

1. Navigate to Bill Pay within online and mobile banking.
2. Select a Tax ID.
3. Click on the Add Payee button.

4. Enter a Payee Name and select the payee you want to add and click Continue.

5. Enter the following information for the Payee and click Continue.

1. Account Number
2. Payee Zip Code
3. Nickname (Optional)
4. Email (Optional)
5. Phone (Optional)

Note: If it is not an electronic payee you will have to enter additional information for the payee such as Address, City and State. This will send a payment via check.

6. The Payee is now created, click continue to end the process.

Consumer member

Once you have added your Billers, you can start paying bills. It’s simple and easy.

1. Under Payments & Transfers click on Bill Pay.
2. From the dashboard, select Pay Bills.
3. Select the Biller. Type in the payment amount and send date, select the account the funds should be paid from and then click on more payment options.

4. Select the frequency. Make a one-time payment, weekly, monthly or choose another frequency. Select the duration for recurring payments. You can repeat the payment until you cancel it or set a specific number of payments to be made.

5. You may add a note for future reference, and if you prefer, you can even choose to receive an alert when the payment is delivered or select Alert Me with the number of days prior to the send date.

6. Scroll down to the bottom of the list and click Continue. Review the bill and make any necessary changes. Then click Pay.

Note: Please note that on the Mobile App, members will have to select Save Payment Details. Then, select Review Bill at the top. Once you confirm that it’s correct, you can select Pay Total.

Business member

1. Under Additional Services click on Bill Pay.
2. Select a Tax ID.
3. In the Quick Pay section select the payee you would like to pay.
4. Select a Pay From Account.
5. Add invoice details to be sent with check payment (optional).
6. Select a Send Date or Delivery Date.
7. Enter an Amount.
8. Select a Frequency.

Note: If a recurring frequency is selected, you will have to select whether to repeat the transaction until it is canceled or enter a number for how many times you want to repeat payments.

9. Add a memo (optional).

10. Using the checkboxes select Alerts you would like for the payment.

11. Click Pay.

An electronic or check payment may be edited or deleted any time before the Send Date.

Consumer member

1. Under Payments & Transfers click on Bill Pay.
2. From Smart View, under Scheduled Payments, find the payment you want to edit or cancel. 
3. Click the three dots to the right of the payment amount to see all of the payment details.
4. Edit any of the fields and click update. OR click Delete Payment in red at the bottom of the payment details to completely cancel the payment.

Business member

1. Under Additional Services click on Bill Pay.
2. Select a Tax ID.
3. Under the Scheduled Payments section click the down arrow next to the payment you want to cancel.
4. Click on Delete Payment.
5. To confirm the deletion, click Yes, Delete this Payment.

Yes. The Groups feature helps you organize your payments. Use Groups to batch similar billers or create a list of first-half and second-half-of-the-month Billers to help with budget planning. 

Consumer member

1. Under Payments & Transfers, click on Bill Pay.

2. In the Manage Billers Section, click Create New Group.

3. Select the billers you would like to group together and select Add Selected and Continue.

4. Enter a unique group name and select Save Group.

Note: Groups can be deleted as well. Just scroll to the bottom of the Group you wish to delete and click the delete button. The billers remain in your Biller list, but the Group will be removed.

Business member

1. Under Additional Services click on Bill Pay.
2. Select a Tax ID.
3. Under the Groups section, click Add Group.

4. Enter a Group Name

5. Select the payees you wish you add to the group.

6. Click Save Group.

Note: Groups can be deleted as well. Click on the drop down arrow next to the Group you wish to delete and click the delete group button, then confirm the deletion. The billers remain in your Biller list, but the Group will be removed.

Yes, once your biller/payee makes your statement available on their website.

No, eBills are only offered by the electronic Billers/Payees listed in the eBills enrollment list.

• Check payments clear your account just like any other check you write. When the biller deposits it to their account or cashes it, the check will go through the normal check clearing process. You will be able to view the check on your account history in online banking after it has cleared.
• Electronic payments are debited via Automated Clearing House (ACH). Automated Clearing House (ACH) is an electronic network for financial transactions in the United States. ACH processes large volumes of credit and debit transactions in batches. Think of it as the engine behind direct deposits and direct payments.

No. Bill Pay only allows you to select valid Send Dates when you schedule payments.

Payments can be sent to almost any payee, either a company or an individual. Depending on the payee, your funds will be sent electronically or via check.