Our mission is to provide superior financial products, attentive service, and unrivaled ease of doing business powered by the credit union spirit.
As a non-profit, member-owned credit union, you can bet your bottom dollar that we have lower rates on loans and higher earnings on deposits. Plus, there’s so much more we have to offer, like benefits beyond your everyday banking needs. Afterall, we’re here to serve you! We offer helpful advice by hosting free seminars and events to educate and enlighten. We provide scholarships to eligible members in high school and college . And, for our teachers, we offer grants to power their classrooms . At Jovia, we strive to provide you with more than just a great place to put your money; that’s our promise to you.
Work is hard enough, so banking shouldn’t have to be. That’s where we come in. Jovia is a different kind of credit union that combines a time-tested commitment to service and value with the convenience that today’s technologies allow. Whether you’re in a branch or on the go, we’re always looking to make it faster and easier for you to do the things you need to do when it comes to managing your money. Our goal is to keep things simple, convenient, and reliable; no matter how you choose to bank with us.
Bright possibilities start with a forward-thinking, innovative spirit. That’s why Jovia is committed to using the latest technology to make banking easier, faster, and more secure. Our commitment to innovation means that you can always expect us to be looking at new services and solutions that will provide you with added convenience, enhanced digital offerings, and an overall better banking experience while continuing to safeguard your personal information. Sure, we’ve laid the foundation for a bright banking experience, but we’re always ready to build better for you, our members.
EMPOWERING PEOPLE TO LEAD BETTER LIVES
Life at Jovia
At Jovia, we embrace diversity and continue to form an inclusive space where creative minds are nurtured. Together, we have built a culture of innovation that drives our passion.
We foster an environment of trust and collaboration where agile thinking, and a flexible workspace are valued. As a company, we believe in achieving success by developing our people and providing them with opportunities so they may grow and thrive. Our employees make us who we are.
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We were founded by a group of teachers
One day, eight decades ago, a group of school employees met in Valley Stream on Long Island to start a new venture. They agreed to pool their savings to make it easier and less expensive for members to save and borrow money from each other, rather than a bank. Those workers took charge of their future that day to create Valley Stream Teachers Credit Union.
Membership extends to all of Nassau County
Membership eligibility expands to include all public, private, and parochial school employees in Nassau County (except for those served by other credit unions in recognition of the collegial relationships among credit unions).
Assets reach $1 million and membership eligibility expands to include employees working at Nassau County colleges and universities.
Office moves to current Valley Stream location
Headquarters move to 264 East Merrick Road, Valley Stream – the location of our current branch in Valley Stream. Membership eligibility expands to include employees of private and parochial schools in Nassau County.
New products introduced
Second Mortgages and Students Loans were introduced to our product offerings.
A new name
The Credit Union’s name changes from Valley Stream Teachers Credit Union to Nassau Educators Federal Credit Union. New products including Checking accounts, IRAs, and Certificates were introduced.
Online banking is born
Assets pass the $500 million mark. Online Banking and Bill Payment are introduced. The credit union offers new Money Market accounts for better earnings on larger account balances and creates Jumbo Mortgages. Application for membership and new accounts via the call center and website is implemented. Instant-decision lending via the internet is introduced.
Remote tellers are introduced
The Westbury branch introduces the first NEFCU branch with Remote Teller Units (RTS). The credit union’s assets exceed $700 million. The Shared Branch network grows to 13 locations on Long Island. Teen accounts are launched. Online statements are added. The current corporate headquarters in Westbury, NY opens in October.
Nassau Educators rebrands to NEFCU
Membership grows to over 112,000 and assets exceed $1 billion. Nassau Educators officially brands itself “NEFCU.” NEFCU partners with Allpoint to offer access at over 32,000 surcharge-free ATMs.
Credit union is open to all Long Islanders
Credit Union becomes a community chartered financial institution serving all Long Islanders who live, work, worship, or attend school in Nassau and Suffolk Counties. (excluding the townships of East Hampton, Southampton, and Shelter Island.)
Supporting Long Island following Hurricane Sandy
NEFCU was one of the first credit unions to respond to the Hurricane Sandy disaster. Within three months, we provided a record $50 million in special low-cost loans to the Long Island community. We donated $20,000 to Long Island Cares, Long Island’s first food bank and one of the region’s most comprehensive hunger action organizations, for their Hurricane Sandy Relief Fund.
We opened a new full-service branch in Wantagh and opened our first Suffolk branch located in Commack.
Celebrating 75 years
We celebrated our 75th Anniversary in 2013.
Two new banking and technology platforms were created including an enhanced Online Banking system with added security features and an improved Mobile Banking app that allowed members to deposit checks remotely using the camera on their smartphone. We launched our Purchase Rewards program to provide cashback opportunities for members when shopping with their NEFCU debit card.
Enhanced digital offerings
Digital wallet technology was introduced including Apple Pay, Android Pay and Samsung Pay to our members. We also added person-to-person payment functionality within our mobile banking app, allowing members to easily exchange payments with virtually anyone.
Welcoming our new President and CEO
John A. Deieso was introduced as CEO and President.
We advanced our digital capabilities and service offerings including our online mortgage application that can be completed in as little as 15 minutes. For the convenience of our members, we introduced a new phone system to provide more efficient access to our professional staff. We fortified this with the brand-new construction of a state-of-the-art Call Center.
Our Credit Union was ranked as the number one credit union in New York State by the independent research firm Callahan & Associates. The national study measures all aspects of a member’s relationship with the credit union and ranks each according to how they return value to members. This award is a testament to how we structure our products and services, how we remain competitive with our offerings, and how we engage with our members.
New name, same commitment
NEFCU is rebranded and renamed Jovia Financial Credit Union. As we continued to advance our service offerings, technology, and dedication to our members, we began our rebranding process. No longer geographically centered in Nassau County, and challenged by the fact that other companies have the NEFCU name, we knew it was time to rebrand.
The new Jovia Financial Credit Union name was seen across countless local community activities and alongside many highly visible entities across Long Island, ensuring that Jovia is part of the fabric of Long Island from yesterday, today, and into tomorrow.
We announced a three-year grant to Adelphi University to create The Jovia Financial Literacy Program to assist high school and college students. Similarly, Jovia became the premier sponsor of Hofstra University’s Frank G. Zarb School of Business’ Money and Me Financial Literacy Program, reaching thousands of young students to help them pave a path toward smart financial decisions.
Forbes ranked Jovia Financial Credit Union among the top three New York State credit unions within its annual “America’s Best in State Credit Unions.” This independent report is based on member satisfaction and
A Time To Emerge
When facing uncertainty, what will it take for your true leadership ability to emerge? That is the question we faced throughout much of 2021. Not only did we have to evaluate how we would lead the charge toward being an innovative credit union for all Long Islanders, but we also had to ensure an inclusive environment for our diverse membership and staff alike. After all, Jovia’s footprint looks a lot different than it did 83 years ago when we opened our doors. Although the pandemic had changed the world as we once we knew it, our change had preceded Covid. In fact, we’ve been at the brink of a new direction, and together, we emerged.