Interactive Teller Machines (ITMs)
Personal assistance where you need it most
Have you ever wished for a banking service option that combined the convenience of an ATM with the personal service of a live teller? Wish no longer, because Jovia has introduced the Interactive Teller Machine (ITM)! With Jovia’s ITMs, you can interact with a real live teller while performing your transactions.
Think of it as FaceTime for your finances or Skyping your own accountant, but with an added layer of security and practicality. Our live tellers are there to help provide you with the friendly and personalized service you’ve come to expect from Jovia.
Enjoy enhanced convenience and greater privacy.
Speak with a Jovia teller, virtually! Our ITMs allow you to use live video in our branch to connect with our tellers. But don't worry, even though it's virtual you can expect that same familiar, friendly service when you need.
You decide how you want to use our ITMs. You can opt for self-service and use it as an ATM, or get some help with your transaction by connecting with one of our live tellers.
We know how much you rely on real help from a real teller, so our ITM machines are available for extended hours in the evening and on Saturdays until mid-day. You can speak to a teller during these times even if your branch is closed.