How do I place a stop payment for a Bill Pay?

If the payment was sent electronically, you cannot place a stop payment and will need to contact the Biller/Payee directly. To place a Stop Payment on a check Biller/Payee follow the step below, please note there is a $30 dollar fee to place the stop payment.

Consumer member

1. Under Payments & Transfers select Stop Payment
   1. On Mobile Banking, go to the more menu, under Payments & transfers, click on Stop Payment.
2. Enter the check number, paid from account, amount Biller name and click submit.

Business member

1. Under Additional Services select Stop Payment

2. Enter the check number, Tax ID. Paid from account, amount, and Payee name and click submit.

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