Package scams, delivery or parcel scams, have become a go-to tactic for fraudsters looking to exploit people for money, personal information, or both. These scams can range from fake emails and text messages to fraudulent delivery notices. The tactics are clever, but knowing what to look for can help you avoid becoming a victim.

So, what is a package scam? Simply put, a package scam is when scammers try to convince you there's an issue with a delivery, usually something you weren't expecting. They'll say you must pay a fee, provide personal information, or click a link to "resolve" the situation. These scams play on urgency and fear, making people feel they must act fast. Don’t fall for it!

These con artists pose as multiple different providers. Amazon package scams, USPS package scams, and other delivery providers all frequently appear in these fraudulent messages.

Here are some tactics scammers use:

  • Phishing Emails/Texts: Fake messages from delivery companies with links to fraudulent sites asking for personal info or payments.
  • Fake Delivery Notices: Notices left on doors/mailboxes asking you to call or visit a website to resolve a delivery issue.
  • Fake Tracking Websites: Fake sites mimicking real tracking sites, asking for personal info or payments.
  • Unexpected Package Scams: Recently, scammers have been sending unsolicited packages to addresses, prompting recipients to scan a QR code to learn more about the package. Scanning the QR code can lead to data theft or phishing attempts.
  • Unexpected Package Calls: Calls claiming there is an issue with a delivery or asking for personal information or payments.
  • Fake Prize Deliveries: Notifications of winning a prize requiring a fee or personal info to claim it.

Scammers are getting increasingly creative, but we've got your back.

Steps to Protect Yourself from a Package Delivery Scam

  • Check Yourself: Did you order something? If not, chances are it’s a scam. Be cautious with emails, texts, or calls about unexpected deliveries.
  • Urgency is a Red Flag: If they say you must act fast or the package will be returned, take a moment to pause and assess. Scammers often try to create a sense of urgency to make you act without thinking.
  • Look at the Details: Scammers often use generic greetings like "Dear Customer" instead of your name. Legit companies almost always address you directly.
  • Check for Typos: While not a guaranteed sign, poor grammar and spelling mistakes are often a sign of a scam. Official communications are usually polished.
  • Hover Over Links: Don’t click on links without checking where they lead. Hover over them to see the actual URL. If it doesn’t look right, don’t click.
  • Never Share Sensitive Information: Delivery services do not ask for things like social security numbers or passwords via email or text.
  • Verify Contact Information: If in doubt, go to the delivery company's official website and use the contact info there. Don’t rely on numbers or emails provided in suspicious messages.

Scammers are getting more creative, but we’re not falling for it. The best defense? Stay informed and think before you click, share, or pay. Keep calm and stay cyber-safe! Want to learn more about how to protect yourself from crime? Check out our Tips for Safe Online Purchases article or our How to Spot Fraud article to keep yourself safe.