I have enrolled in eBills in Bill Pay but “Resolve eBills Issues” is appearing on the View Biller/Payee screen. What should I do?
In the Bill Pay, select the link “Resolve eBills Issues” and the system will walk you through the issue and let you know what needs to be done to correct the problem. Usually this occurs when you change your login or password on the biller/payee website but the login credentials have not been updated in Bill Pay.